TwinTurbo.NET: Nissan 300ZX forum - Anyone else getting tired of MattZ Garage
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Subject Anyone else getting tired of MattZ Garage
     
Posted by ybnormal70 on February 16, 2010 at 4:06 PM
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Message I understand these fuel rails are being made from scratch,
but come on. I'm getting really tired of all the promises
and then nothing. First I was told they would ship between
January 4th-8th. Then it was a week behind, then another
and another. Every time is is the fault of someone else.

Two weeks ago I get this email from Matt after numerous
emails and then asking for a refund "Not a problem. I am
very sorry for the delays and am also not very happy with my
machinist. He is however getting them put together right
now (just left his place this morning)(Feb 4th). The rails
will be going to plating Tuesday and shipping will commence
next Friday (Feb 12th). I know this does not help, and
again, I do understand your frustration and will get the
refund to you. Again, please accept my deepest apologies for
the delays and hope to see your name on the order list in
the future. Take care and happy driving....

-Matt

So I say ok no problem another week, then I receive this
email on Feb 11th: "The fuel rails are shipping out
Saturday!! Will be dropping them all off Saturday
morning/afternoon so they should be leaving sac Saturday
night or Monday morning! Thank you everyone for your
patience."

So I then ask for a tracking number and Tuesday Feb 16th I
get this "Sorry Kevin, we were out for presidents day. The
rails are being plated today as the platers mis-understood
that I wanted them Friday (they thought I meant this coming
Friday, a week later). So they are jumping on them and will
be done tomorrow/Thursday and shipping out Thursday/Friday
with tracking numbers. Again sorry for all the delays and
thank you very much for your patience.

Take care and you'll see your tracking number soon!"

It also seems that I have to send at least three emails to
get a response or update. It is now February 16th and still
no shipped items. This is getting ridiculous. Is it that
hard to either deliver as promised or not make the promise
in the first place.

Here is the email saying they will be going out for delivery
I received on January 8th "We sincerely apologize for this
delay. The holidays really slowed us down and the
overwhelming orders suprised us. Please keep in mind these
rails are 100% hand made and welded. The rails are
rescheduled to leave in 1.5 weeks, tracking numbers will be
sent out immediately following shipment. All of your
injectors, connectors, clips, adaptors, fittings, and o-
rings are ready to go. We just need a little more time to
complete the rest of the rails. I hope everyone is as
excited as we are with thte finished product!

Thanks!

Kip Driven Authority"

This is the email that I sent them on Feb 4th after talking
with Matt after asking for the refund "I really do want this
kit. If you are certain that they will be shipping next
Friday, then I will wait. I would however like to be
updated between now and then. Please no more of the weeks
without any updates. Let me know.

Thanks,

Kevin"

Didn't they start this group buy in October 09 stating a
delivery time of the first week in January? It just seems
4.5 months is enough time already.

L8r,

Kevin

     
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